Incidents | DiscoverSnoop Incidents reported on status page for DiscoverSnoop https://status.discoversnoop.com/ https://d1lppblt9t2x15.cloudfront.net/logos/cc161627d462fca229fcb1d153312fb7.png Incidents | DiscoverSnoop https://status.discoversnoop.com/ en API recovered https://status.discoversnoop.com/ Wed, 03 Jun 2026 10:34:59 +0000 https://status.discoversnoop.com/#2d1c6e3bfd27766d2f7dfc9def45b2dbe389cb5fa1dc75352d260dd45775d18e API recovered API went down https://status.discoversnoop.com/ Wed, 03 Jun 2026 10:29:16 +0000 https://status.discoversnoop.com/#2d1c6e3bfd27766d2f7dfc9def45b2dbe389cb5fa1dc75352d260dd45775d18e API went down API recovered https://status.discoversnoop.com/ Mon, 01 Jun 2026 10:02:13 +0000 https://status.discoversnoop.com/#34da5bf18662a475ffd737ba0fc27e95a3067c432f6524a4e97620fb27a46635 API recovered API went down https://status.discoversnoop.com/ Mon, 01 Jun 2026 09:56:03 +0000 https://status.discoversnoop.com/#34da5bf18662a475ffd737ba0fc27e95a3067c432f6524a4e97620fb27a46635 API went down Support portal recovered https://status.discoversnoop.com/ Sat, 30 May 2026 15:03:34 +0000 https://status.discoversnoop.com/#ed9f48c38600eaad4363ee446723adf88d8f9d92d161d59879ad24cf9ffd9e4f Support portal recovered Support portal went down https://status.discoversnoop.com/ Sat, 30 May 2026 14:55:13 +0000 https://status.discoversnoop.com/#ed9f48c38600eaad4363ee446723adf88d8f9d92d161d59879ad24cf9ffd9e4f Support portal went down Public Website recovered https://status.discoversnoop.com/ Wed, 27 May 2026 01:34:51 +0000 https://status.discoversnoop.com/#4b12e06933d7364c81a87e49e40b53b97f2b84a8b67bfcb0b4c5ad44980e5410 Public Website recovered Public Website went down https://status.discoversnoop.com/ Wed, 27 May 2026 01:33:04 +0000 https://status.discoversnoop.com/#4b12e06933d7364c81a87e49e40b53b97f2b84a8b67bfcb0b4c5ad44980e5410 Public Website went down API recovered https://status.discoversnoop.com/ Fri, 22 May 2026 18:26:04 +0000 https://status.discoversnoop.com/#f05adb44f0225a01b4586a7c33a8d39445c3e03a36cd644836d685f0f1c96e87 API recovered API went down https://status.discoversnoop.com/ Fri, 22 May 2026 18:20:03 +0000 https://status.discoversnoop.com/#f05adb44f0225a01b4586a7c33a8d39445c3e03a36cd644836d685f0f1c96e87 API went down Alerter - Spooler recovered https://status.discoversnoop.com/ Fri, 22 May 2026 12:59:25 +0000 https://status.discoversnoop.com/#3f8f5ec9016f22d5537248ed645d1f35856014e955a0366c75f3f5453dc5e5c7 Alerter - Spooler recovered Alerter - Spooler went down https://status.discoversnoop.com/ Fri, 22 May 2026 12:56:01 +0000 https://status.discoversnoop.com/#3f8f5ec9016f22d5537248ed645d1f35856014e955a0366c75f3f5453dc5e5c7 Alerter - Spooler went down API recovered https://status.discoversnoop.com/ Fri, 22 May 2026 06:56:02 +0000 https://status.discoversnoop.com/#b2f3b592f2db89f75d89c132e39f3fbe39056d35ac8f2bd0b0231f52071c2dc0 API recovered API went down https://status.discoversnoop.com/ Fri, 22 May 2026 06:50:00 +0000 https://status.discoversnoop.com/#b2f3b592f2db89f75d89c132e39f3fbe39056d35ac8f2bd0b0231f52071c2dc0 API went down API recovered https://status.discoversnoop.com/ Thu, 21 May 2026 10:25:57 +0000 https://status.discoversnoop.com/#ef52989029ecbd8de2117a173c3b74b48dfea60abbe95679e7aa58c8babb58d0 API recovered API went down https://status.discoversnoop.com/ Thu, 21 May 2026 10:19:58 +0000 https://status.discoversnoop.com/#ef52989029ecbd8de2117a173c3b74b48dfea60abbe95679e7aa58c8babb58d0 API went down API recovered https://status.discoversnoop.com/ Wed, 20 May 2026 19:08:06 +0000 https://status.discoversnoop.com/#05a2ea57a065fbf83b444bdff8d991cced96219da812e2896827e8beb736d35e API recovered API went down https://status.discoversnoop.com/ Wed, 20 May 2026 19:02:11 +0000 https://status.discoversnoop.com/#05a2ea57a065fbf83b444bdff8d991cced96219da812e2896827e8beb736d35e API went down API recovered https://status.discoversnoop.com/ Wed, 20 May 2026 15:32:07 +0000 https://status.discoversnoop.com/#417e6fcbff94ccb5f2c7c8dff2551c9ff88d47d12c6ae1b7b968b89334cf2c0f API recovered API went down https://status.discoversnoop.com/ Wed, 20 May 2026 15:26:10 +0000 https://status.discoversnoop.com/#417e6fcbff94ccb5f2c7c8dff2551c9ff88d47d12c6ae1b7b968b89334cf2c0f API went down API recovered https://status.discoversnoop.com/ Wed, 20 May 2026 12:20:12 +0000 https://status.discoversnoop.com/#63c33e9c517f20fb8a48250c6a29543160b7c9114e8565e37e56211066745c81 API recovered API went down https://status.discoversnoop.com/ Wed, 20 May 2026 12:13:59 +0000 https://status.discoversnoop.com/#63c33e9c517f20fb8a48250c6a29543160b7c9114e8565e37e56211066745c81 API went down API recovered https://status.discoversnoop.com/ Tue, 19 May 2026 20:05:21 +0000 https://status.discoversnoop.com/#0487caa32df1d62b1c9cf463ed5fe35d9a4e976b410e0f1dca3bab2a86a85108 API recovered API went down https://status.discoversnoop.com/ Tue, 19 May 2026 19:08:12 +0000 https://status.discoversnoop.com/#0487caa32df1d62b1c9cf463ed5fe35d9a4e976b410e0f1dca3bab2a86a85108 API went down API recovered https://status.discoversnoop.com/ Mon, 18 May 2026 11:05:15 +0000 https://status.discoversnoop.com/#5ef500767d1acb3edbd43730dfcb44e4e2dfa4bc4bfed235f0edae684057b725 API recovered API went down https://status.discoversnoop.com/ Mon, 18 May 2026 10:59:06 +0000 https://status.discoversnoop.com/#5ef500767d1acb3edbd43730dfcb44e4e2dfa4bc4bfed235f0edae684057b725 API went down Support portal recovered https://status.discoversnoop.com/ Sun, 17 May 2026 01:51:53 +0000 https://status.discoversnoop.com/#396835666efa178fdcc8e448c7e5338aa41e170f662bd500fd43e174a5c4584a Support portal recovered Support portal went down https://status.discoversnoop.com/ Sun, 17 May 2026 01:42:38 +0000 https://status.discoversnoop.com/#396835666efa178fdcc8e448c7e5338aa41e170f662bd500fd43e174a5c4584a Support portal went down API recovered https://status.discoversnoop.com/ Fri, 15 May 2026 17:55:58 +0000 https://status.discoversnoop.com/#eba84d9ac6cce9906db036104416bc7fc591ff2aa18f333eec607453b9518312 API recovered API went down https://status.discoversnoop.com/ Fri, 15 May 2026 17:50:09 +0000 https://status.discoversnoop.com/#eba84d9ac6cce9906db036104416bc7fc591ff2aa18f333eec607453b9518312 API went down API recovered https://status.discoversnoop.com/ Fri, 15 May 2026 14:46:58 +0000 https://status.discoversnoop.com/#bacef659a375b6e691fed52e8ec1b7cb24c415e359c22837d537f5bd2daa8de1 API recovered API went down https://status.discoversnoop.com/ Fri, 15 May 2026 14:29:00 +0000 https://status.discoversnoop.com/#bacef659a375b6e691fed52e8ec1b7cb24c415e359c22837d537f5bd2daa8de1 API went down Public Website recovered https://status.discoversnoop.com/ Mon, 27 Apr 2026 14:25:51 +0000 https://status.discoversnoop.com/#d2e81176a0749a543e7822d421ccbc03acbe85a78a9323a6f2701def2c965a80 Public Website recovered Public Website went down https://status.discoversnoop.com/ Mon, 27 Apr 2026 14:16:58 +0000 https://status.discoversnoop.com/#d2e81176a0749a543e7822d421ccbc03acbe85a78a9323a6f2701def2c965a80 Public Website went down Public Website recovered https://status.discoversnoop.com/ Fri, 24 Apr 2026 21:28:50 +0000 https://status.discoversnoop.com/#4ac8b07a8c1197b95f60d2e07d1773b5231b9ac0a3800e07968216291b3ae1a6 Public Website recovered Public Website went down https://status.discoversnoop.com/ Fri, 24 Apr 2026 21:26:28 +0000 https://status.discoversnoop.com/#4ac8b07a8c1197b95f60d2e07d1773b5231b9ac0a3800e07968216291b3ae1a6 Public Website went down Image ingestion cluster recovered https://status.discoversnoop.com/ Fri, 24 Apr 2026 10:42:15 +0000 https://status.discoversnoop.com/#4d30b00c55ea68f615f719bc09b4abf5be7abb7a78a41e480437122d1d956e80 Image ingestion cluster recovered Translation cluster recovered https://status.discoversnoop.com/ Thu, 23 Apr 2026 13:47:01 +0000 https://status.discoversnoop.com/#2ac60580e1cbcf2b9799680ce38e6c49f09827efd6aa0e18b64ecc36416cee64 Translation cluster recovered Translation cluster went down https://status.discoversnoop.com/ Thu, 23 Apr 2026 13:46:57 +0000 https://status.discoversnoop.com/#2ac60580e1cbcf2b9799680ce38e6c49f09827efd6aa0e18b64ecc36416cee64 Translation cluster went down Live reports accelerator recovered https://status.discoversnoop.com/ Thu, 23 Apr 2026 13:41:04 +0000 https://status.discoversnoop.com/#0039b97812f8b45a5dd17a3bdf3087a036767db7844ac90c7e7dc96514589612 Live reports accelerator recovered API recovered https://status.discoversnoop.com/ Thu, 23 Apr 2026 13:38:19 +0000 https://status.discoversnoop.com/#074e51483fb93b795c9016bfea78cb0c737ecc87fee102f6af28c6891e6b6267 API recovered Image ingestion cluster went down https://status.discoversnoop.com/ Thu, 23 Apr 2026 13:33:56 +0000 https://status.discoversnoop.com/#4d30b00c55ea68f615f719bc09b4abf5be7abb7a78a41e480437122d1d956e80 Image ingestion cluster went down Translation cluster recovered https://status.discoversnoop.com/ Thu, 23 Apr 2026 13:33:46 +0000 https://status.discoversnoop.com/#f9d25d90477defa31c16de521a5bd631ca2c6dff5655b81fb154e5a6bb0e4e08 Translation cluster recovered API went down https://status.discoversnoop.com/ Thu, 23 Apr 2026 13:32:02 +0000 https://status.discoversnoop.com/#074e51483fb93b795c9016bfea78cb0c737ecc87fee102f6af28c6891e6b6267 API went down Translation cluster went down https://status.discoversnoop.com/ Thu, 23 Apr 2026 13:30:59 +0000 https://status.discoversnoop.com/#f9d25d90477defa31c16de521a5bd631ca2c6dff5655b81fb154e5a6bb0e4e08 Translation cluster went down Live reports accelerator went down https://status.discoversnoop.com/ Thu, 23 Apr 2026 13:28:56 +0000 https://status.discoversnoop.com/#0039b97812f8b45a5dd17a3bdf3087a036767db7844ac90c7e7dc96514589612 Live reports accelerator went down Support portal unavailable https://status.discoversnoop.com/incident/814427 Fri, 30 Jan 2026 15:01:00 -0000 https://status.discoversnoop.com/incident/814427#9e16d6e00c1570ac1076cb7a48ee89e1ea6d24d8ef51b5cb552e2d16679201a4 Our vendor has fixed the issue with our ticketing system Support portal unavailable https://status.discoversnoop.com/incident/814427 Thu, 29 Jan 2026 14:11:00 -0000 https://status.discoversnoop.com/incident/814427#a337ec1cc28a5af216a170556fe366524d94473d3caaad0f1e5b2d36adcc671e Our support portal is currently unavailable. We are working with the vendor to fix it. During this time, our answer times may be longer but your messages reach us. Database sync issue https://status.discoversnoop.com/incident/807934 Tue, 20 Jan 2026 06:01:00 -0000 https://status.discoversnoop.com/incident/807934#bcd23f4168588fa0d01337bfcbd8c6729f867d296c47af34bd636ff3094cf576 All systems are running smoothly. Issue has been fixed. Database sync issue https://status.discoversnoop.com/incident/807934 Tue, 20 Jan 2026 03:58:00 -0000 https://status.discoversnoop.com/incident/807934#d1eda14f40f0eb200d5c7f8b65f9bd8e89d314871499d1fb7cebf53574d81297 Due to a database synchronization issue, the latest data is not immediately available in the dashboard or the API. All systems are functional, but it is not possible to access (read) the most recent data. We are working on this problem. Network outage https://status.discoversnoop.com/incident/469459 Thu, 28 Nov 2024 23:57:00 -0000 https://status.discoversnoop.com/incident/469459#e723c1aab5c7144ff2d5c84971765d9685212efc5a6154832ddc795abc81c5a8 Our team has redirected the traffic to another cloud location. Alerter is down for one customer https://status.discoversnoop.com/incident/430663 Tue, 17 Sep 2024 17:58:00 -0000 https://status.discoversnoop.com/incident/430663#48186909e975373289b5cfcfa6ce12022b8a625843dffdb8b9baadd6e74000c7 Our alerter system was down for one customer due to a very specific configuration. The configuration has been fixed and the alerter is now up. Only one customer has been affected. False positive on API & Dashboard https://status.discoversnoop.com/incident/414485 Sun, 18 Aug 2024 12:26:00 -0000 https://status.discoversnoop.com/incident/414485#a3188ae6436da7d6802924dd1dafa83b80e5500363ad2aee4672d9ac71a1ab4b CloudFlare has fixed the problem on its side as noted here : https://community.cloudflare.com/t/error-stream-error-in-the-http-2-framing-layer/699319/5?u=a1115 Only customers using curl were concerned. As BetterStack is using curl it was reporting downtimes that were not seen by our customers False positive on API & Dashboard https://status.discoversnoop.com/incident/414485 Thu, 15 Aug 2024 20:05:00 -0000 https://status.discoversnoop.com/incident/414485#b4b725dc81084803699a0fcec156a40e1919083ca4e125db09594488b1f01a9a False positive confirmed. Our customers were not affected. False positive on API & Dashboard https://status.discoversnoop.com/incident/414485 Thu, 15 Aug 2024 19:56:00 -0000 https://status.discoversnoop.com/incident/414485#9cb7b2462f55621c745ca1fd2e620cce32797b0e28968030ec7500b39fec23ea BetterStack shows connectivity issues to our API but it seems the problem is from BetterStack and noton our side. We are investigating. Dashboard & API unavailable https://status.discoversnoop.com/incident/376348 Wed, 29 May 2024 12:18:00 -0000 https://status.discoversnoop.com/incident/376348#4ed8d3637f2891dcc430a56334689d992e70d18cf99cdec512672ed89e3a543d All systems are operating smoothly Dashboard & API unavailable https://status.discoversnoop.com/incident/376348 Wed, 29 May 2024 11:15:00 -0000 https://status.discoversnoop.com/incident/376348#4bb3486c6bdc17d98f7f21c337a366bd0252ef45cd62ef2225324011b43720e0 Some users report our dashboard and API being unavailable. We are investigating this issue.